Senior Registry and Student Services Officer - universityoflondon

Description : Senior Registry and Student Services Officer. Company : universityoflondon. Location : Remote in London WC1E

The School of Advanced Study

The School of Advanced Study, University of London, is a unique institution in UK higher education. Comprising a set of postgraduate institutes and a variety of central academic initiatives, it is located within the Bloomsbury precinct of the University in the intellectual heart of London. It is the UK’s national and international centre for the support, promotion and facilitation of research in the humanities, broadly defined. It does this in collaboration with other organisations, notably the Arts and Humanities Research Council (AHRC), the British Academy (BA), learned societies and government agencies.

The institutes of the School are:

  • Institute of Advanced Legal Studies
  • Institute of Classical Studies
  • Institute of Commonwealth Studies
  • Institute of English Studies
  • Institute of Historical Research
  • Institute of Languages, Cultures & Societies
  • Institute of Philosophy
  • Warburg Institute

Central academic initiatives include:

  • The Human Rights Consortium
  • Public Engagement: ‘Being Human’ UK National Humanities Festival
  • Visiting Fellows Programme
  • The Human Mind Project
  • Centre for Post-Colonial Studies
  • Centre for Latin American Studies

The mission of the School of Advanced Study (SAS) is to support national and international humanities researchers and scholars by creating opportunities for developing new research agendas and providing unique specialist services and resources. This stems from the special role and funding for research promotion and facilitation across the UK and internationally that HEFCE has given to the School.
In delivering our programme we are supported by the University of London which has, as a key part of its academic strategy, the School’s mission to deliver world-class research promotion and facilitation.


The Role


An exciting opportunity has arisen for a Senior Registry and Student Services Officer who will support the Registry and Student Services Manager in the delivery of administrative service to students and staff and in ensuring effective student processes across all areas (from enrolment to graduation). They will assist in reviewing all relevant procedures and systems with the team and manager; identify improvements and simplify processes and decision making. This will include deputising for the Registry and Student Services Manager when appropriate. The post-holder will be expected to work across all areas, often with minimal supervision.

To succeed in this role, you must be qualified to degree level or have equivalent professional experience in HE administration. Knowledge and experience of student-facing and university administration is essential, as is a proficiency in the use of MS Office applications. You will also have the ability to communicate effectively at all levels and in all styles, and ability to interact with potential and current students in a way which enhances their experience.

This is a fixed-term, full-time post working 35 hours per week for 12 months.

For a full role profile, please refer to the job description below.


Further information


To be considered for this opportunity, please submit your application and CV (by clicking ‘apply for job’ at the bottom of this page) before the closing date at midnight on 25th January 2023. Interviews will be conducted remotely on or around 2nd/3rd February 2023.

The University reserves the right to close the vacancy earlier than the published end date should it receive sufficient applications to warrant earlier shortlisting.

The University currently operates a Hybrid Working framework involving a mix of working from remotely and in the office. Typically, the majority of employees will be able to agree to work remotely for up to 60% of their working week, role dependent, however will be required to attend on specific days for training or team meetings.

The University of London is committed to promoting a diverse and inclusive working environment where we can all be ourselves and succeed. We particularly encourage applications from members of Black, Asian, and Minority Ethnic communities as this group is currently under-represented at all levels within the University. All appointments will be made on merit, based on the criteria identified in the job description.

Pursuing excellence in education and equal opportunities.

www.london.ac.uk